FAQ

Orders are typically processed and shipped within 3 business days of purchase.

What is the delivery time?

Delivery times vary, as we ship worldwide from different fulfillment centers depending on your location. The average delivery time is approximately 7 to 20 business days. Your tracking number will be updated 3 to 7 days after your order is shipped.

How do I cancel an order?

We can only cancel orders within 12 hours of confirmation. After this time, the order has likely been processed and is being prepared for shipment or has already been shipped. Once this period has passed, we are no longer responsible for the situation. We apologize for the inconvenience, but we make it a point of honor to offer you fast service, particularly by shipping your orders as quickly as possible.

What is your return policy?

If there is an issue with your order (defective product, incorrect order, damaged order, etc.), please contact us within 7 days of receiving your order. We will be happy to assist you in reviewing your case. If your request is approved, we will send you a replacement item. Please do not return anything before we have reviewed your case. Our customer service team will review your request and send you further instructions. Friday reserves the right to refuse any